So much has changed in the year 2020 that even yearly business processes, like Open Enrollment, have to adapt to meet our team’s needs. With employees working remotely one of the biggest, and often overlooked, changes that companies need to consider is updating (or sometimes creating) their internal communication strategy to fit their workforce. Open Enrollment highlights a challenge that many companies are faced with today, how do you effectively communicate with an entire team who no longer reports to one central location? The short answer to this question is: proactively.
Watch the recording of our webinar covering this topic in more detail:
Click here to download the slides used during this presentation
Click here to read our blog - UltiPro Open Enrollment: Simplified by our Open Enrollment Expert Amanda Edmisten
Keeping your team well informed on what their options are for Open Enrollment and when your sessions are open is crucial, and although this year it may need to look a little different it does not have to be any less effective.
Start your process by identifying your team and making sure you are all prepared for a smooth UltiPro Open Enrollment. There are certain aspects of Open Enrollment configuration that are vital and should not be overlooked, see our blogs on Open Enrollment: Simplified and Best Practices for Effectively Managing Open Enrollment for more information around UltiPro Core Open Enrollment.
Once your team decides on when you will hold your open enrollment session(s) it is time to schedule a presentation to communicate with your broader audience. This presentation is your opportunity to communicate everything open enrollment with your employees, so make sure that your open enrollment team recognizes how important it is. Start by identifying who will be the presenter, and then make sure the whole team supports them in their efforts to deliver a concise and relevant presentation that covers the appropriate content.
When scheduling when your team will deliver the presentation to your whole team, we recommend scheduling multiple presentations at varying times and on different days. Doing this will consider anyone who may be on vacation time or on a different shift. Try to schedule these presentations far in advance and get them on people’s calendars early, but remember, once you put something on a corporate calendar try as hard as you can not to move it. Rescheduling meetings can give the impression that your team is not prepared, even if that’s not the case.
Although the presentation you are preparing is extremely important, there are more supporting documents you should consider preparing to ensure your employees have everything they need to successfully complete their open enrollment sessions. These documents include:
With these assets prepared you will not only be able to keep your open enrollment project team on the same page but also ensure your entire team is prepared to complete their elections and have a smooth open enrollment experience.
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