The ransomware incident that is affecting Kronos Private Cloud is affecting some client’s ability to access their time files. UKG is diligently working on finding a solution for this disruption, but have recommended that businesses affected by this outage “evaluate and implement alternative business continuity protocols” (click here to see UKG's most recent update). If your company is affected by this outage there are two main areas of focus for you right now.
How much do I pay my team on their next paycheck?
If your time file is due soon and you cannot access it; your best options in terms of paying your team without that export are:
Regardless of which option you choose, there will be employees who are underpaid or overpaid for this pay period. You will also need to work with your Payroll and/or HR team to look out for new hires, terminations, and any other status changes, such as leave of absence before they run payroll. Once your team has access to the UKG workforce central system again you will need to go back and true up any discrepancies (things like overtime, PTO, etc.)
What do I need to be doing right now to minimize the effects of this outage?
First and foremost, you need to make sure you are capturing your employee’s time, regardless of when your next pay period falls. The best thing to do is to have a redundant process in place to capturing your employee's punches. Redundancy will ensure your team has the information they need if you need to run payroll before UKG Workforce Central is up again, and it will also ensure that you have a backup to validate your information to when the system is up and running. Your first goal should be to capture raw punch data, this data can then be used and manipulated (in collaboration with your HR and Payroll teams) for payroll. A few options on how to capture that punch data are:
As always, please feel free to contact us with any questions.
Please note: Mosaic cannot attest to the accuracy of the data gathered through the use of these temporary punch data gathering solutions (the web based solution or the example templates found on this page). We make no guarantees regarding the accuracy of the data. We make no assumptions or guarantees as to the security of this data and the methods of transmission, and ask that clients do not use any Personally Identifiable information in regards to employee ID.